Damaged or Defective Items

If you received an item that was found to be defective or damaged upon arrival, please contact Customer Support with your order number and photos of the defect or damage. If your item was damaged as a result of poor packing or in transit, please also send images of how the item was packed in the box. We will accept damage or defect claims up to 30 days from the delivery date.

For limited edition items and numbered artwork that arrived damaged, Customer Service will provide additional instructions. 

If you choose to return a damaged or defective item for a refund, we will send a prepaid return label within the U.S. only, and you will be refunded once the item is received back at our warehouse.

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